PRIVACY POLICY

Effective Date: April 23, 2025


Winzarah’s English Academy (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, enroll in our courses, and interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or enroll in our courses, we may collect the following types of personal information:
Full name
Email address
Phone number (optional)
Billing address
Payment information (handled securely by our payment provider, Stripe)
Course progress and activity
Any additional information you voluntarily provide (such as when contacting support)

2. How We Use Your Information

We collect and use your information to:
Process your course enrollment and payments
Grant access to your purchased courses

Send course updates, announcements, and Zoom session invitations
Respond to customer service requests
Improve the quality of our services and platform
Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties for marketing purposes.


3. Payment Information

All payments are processed securely through Stripe.
Winzarah’s English Academy does not store your full credit card information on our servers.
Stripe handles payment processing and complies with strict security standards (PCI-DSS compliance).

4. Communications

When you enroll in a course, you agree to receive essential communications from us, including:
Course login details
Important course updates
Zoom support session information
Customer support communications
You may also receive occasional promotional emails related to new courses or events. You can unsubscribe from promotional emails at any time by following the unsubscribe link in the email.

5. How We Protect Your Information 

We use a variety of security measures to protect your personal information, including:   SSL (Secure Socket Layer) encryption   Secure server hosting   Restricted access to personal data   Regular security updates and platform monitoring   Despite these efforts, no system can be guaranteed 100% secure, and you acknowledge that you provide your personal information at your own risk.

6. Your Data Rights

You have the right to: Request access to the personal data we hold about you; request correction of any inaccurate information   Request deletion of your personal data (where legally permissible); To make any such requests, please contact us at: info@winzarahsenglishacademy.com or help@winzarahsenglishacademy.com. We will respond to all data access requests within 30 days.  

7. Cookies and Tracking

Our website may use cookies to: Understand user behavior and improve website functionality. Deliver a smoother experience. You can adjust your cookie settings through your browser preferences.

8. Children’s Privacy

Our website and services are intended for individuals aged 13 and older. We do not knowingly collect information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

When we update the policy, we will revise the "Effective Date" at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Winzarah’s English Academy

Email: info@winzarahsenglishacademy.com

Alternate Email: help@winzarahsenglishacademy.com



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